We would like to give coach Ingrid Hernandez a big SHOUT OUT, she recently transitioned from Supportive Employment to the WAP program. During this short time she has been very pro-active in identifying consumers behaviors and has also taken the initiative in some cases to come up with creative resolutions. Her “firm and fair” level of coaching is making consumers accountable for their inappropriate behavior at work but also challenging them to reach their potential and increase productivity.
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